1. Information We Collect

• Name and contact details.

• Information about your animal (species, breed, age, symptoms, medical history).

• Records of communication (chat transcripts, call notes).

2. Use of Information
Your information is used for:

• Providing veterinary teleconsultation advice.

• Maintaining consultation records.

• Improving service quality.

3. Confidentiality

• All shared information is kept strictly confidential.

• Data will not be shared with third parties unless required by law.

4. Data Storage

• Data is stored securely for record-keeping and compliance.

• Access is restricted to authorized personnel only.

5. Legal Compliance
We comply with Indian laws, including the Wildlife (Protection) Act, 1972.

6. Your Rights
You may request access, correction, or deletion of your data, subject to applicable laws.

7. Consent
By using this service, you consent to the collection, use, and storage of your information under this Privacy Policy.