1. Purpose of Consultation
This online teleconsultation provides general advice regarding animal health, diet, feeding practices, and related concerns. It is not a substitute for an in-person veterinary examination, diagnosis, or emergency care.
2. Nature of Teleconsultation
Conducted remotely via voice call or chat.
The quality of advice depends on the accuracy and completeness of the information provided by the animal owner.
3. Limitation of Service
No physical examination or diagnostic testing can be performed.
Advice is based solely on the information shared during the consultation.
Not intended for emergency or life-threatening situations.
Cannot be used for vetrolegal or official legal purposes.
4. Emergency Situations
If your animal is experiencing a medical emergency (e.g., difficulty breathing, bleeding, unconsciousness), seek immediate in-person emergency veterinary care. This service is not equipped to handle emergencies.
5. Consent to Telehealth
By using this service, you agree to the use of telecommunication technologies for consultation and understand the potential risks including miscommunication, data transmission issues, or limitations in visual/audio quality.
6. Wildlife Advisory (as per Indian Law)
No consultations for wild animals or wildlife species are provided, as prohibited under Indian law.
If you are in possession of or have rescued an Indian wild animal, you must contact the concerned Forest Department or wildlife authority immediately.
This complies with the Wildlife (Protection) Act, 1972, which prohibits handling, possession, or treatment of wild animals without proper permissions.
7. Accuracy of Information
You agree to provide accurate and complete details about your animal, including symptoms, medical history, current medications, and other relevant information.
8. Liability Disclaimer
The consultant shall not be liable for any direct or indirect damages arising from the use of this service. Advice does not replace the need for an in-person assessment by a licensed veterinary practitioner when required.
9. Fees
All consultation fees, if applicable, must be paid in advance.
10. Agreement to Terms
By proceeding with the consultation, you confirm you have read, understood, and agreed to these Terms & Conditions.
